In an age of hyper-personalization and experiential marketing, storytelling has become a strategic tool not only in games and education, but across the corporate landscape. Companies are increasingly leveraging AI to shape how their brands interact with consumers, delivering tailored experiences through chatbots, onboarding journeys, loyalty programs, and interactive content. In this chapter, we examine how generative AI technologies like GPT-based dialogue systems and narrative engines can be applied to corporate training, customer engagement, and brand storytelling.

错误:搜索内容不能为空,请输入英文关键词
错误:关键词超出字数限制,请精简
高级检索

Corporate and Marketing Applications

  • Shesh Narayan Gupta

摘要

In an age of hyper-personalization and experiential marketing, storytelling has become a strategic tool not only in games and education, but across the corporate landscape. Companies are increasingly leveraging AI to shape how their brands interact with consumers, delivering tailored experiences through chatbots, onboarding journeys, loyalty programs, and interactive content. In this chapter, we examine how generative AI technologies like GPT-based dialogue systems and narrative engines can be applied to corporate training, customer engagement, and brand storytelling.