Corporate and Marketing Applications
摘要
In an age of hyper-personalization and experiential marketing, storytelling has become a strategic tool not only in games and education, but across the corporate landscape. Companies are increasingly leveraging AI to shape how their brands interact with consumers, delivering tailored experiences through chatbots, onboarding journeys, loyalty programs, and interactive content. In this chapter, we examine how generative AI technologies like GPT-based dialogue systems and narrative engines can be applied to corporate training, customer engagement, and brand storytelling.