This chapter explores the concept of obscurity on social media platforms influences user's digital literacy, comfort levels, and experiences across age groups. By employing diverse methodologies to guide interface design, we investigate how obscurity introduces complexity, tension, and a sense of freedom for social media users. Highlighting obscurity’s impact as a barrier to meaningful online interaction, the study calls for “design evangelism” to cultivate inclusive, user-centred social media environments aimed at empowering the overall user experience.

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Obscurity in Social Media Platform and Its Effect on Digital Native Users and Digital Immigrant Users: A Qualitative Study

  • Sumana Som,
  • Deepak John Mathew

摘要

This chapter explores the concept of obscurity on social media platforms influences user's digital literacy, comfort levels, and experiences across age groups. By employing diverse methodologies to guide interface design, we investigate how obscurity introduces complexity, tension, and a sense of freedom for social media users. Highlighting obscurity’s impact as a barrier to meaningful online interaction, the study calls for “design evangelism” to cultivate inclusive, user-centred social media environments aimed at empowering the overall user experience.