Opinion mining, also referred to as sentiment analysis, is the automatic mining and analysis of opinions from text, large data, and speech using a variety of techniques. These viewpoints are crucial. In addition, spammers create irrational reviews of brands to alter consumer perceptions of those brands. The status and trustworthiness of several brands on feedback platforms might be impacted by these organizations, which are frequently a part of a convoluted commercial web. Our suggested methodology differs from current methodologies in that it divides evaluations into extremist and moderate categories before further subdividing them into favorable, unfavorable, and neutral reviews. In order to adjust our selling techniques in light of client feedback, we will study the reviews that provide key information. This proposed work aims to create a system for detecting extremist reviews and analyzing opinions on different online products.

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Opinion Mining for Online Customer Reviews

  • Ashok Kumar Nanda,
  • Chaitra Sai Jalda,
  • V. Pradeep Kumar,
  • Venkata Sai Varun Chakali,
  • Krishnaveni Munavath,
  • Srihari Prasad Reddy Marukanti,
  • Divya Boreda

摘要

Opinion mining, also referred to as sentiment analysis, is the automatic mining and analysis of opinions from text, large data, and speech using a variety of techniques. These viewpoints are crucial. In addition, spammers create irrational reviews of brands to alter consumer perceptions of those brands. The status and trustworthiness of several brands on feedback platforms might be impacted by these organizations, which are frequently a part of a convoluted commercial web. Our suggested methodology differs from current methodologies in that it divides evaluations into extremist and moderate categories before further subdividing them into favorable, unfavorable, and neutral reviews. In order to adjust our selling techniques in light of client feedback, we will study the reviews that provide key information. This proposed work aims to create a system for detecting extremist reviews and analyzing opinions on different online products.