Disasters are inevitable in human life, and the impact is more significant when a disaster hits a crowded place like cities. Artificial Intelligence significantly impacted urban society in various ways to support their quality of life. It provides opportunities to learn about the environment and delivers systems to help individuals, organizations, and communities improve their well-being. Similarly, urbanization has led to increased economic opportunities and new opportunities to co-locate to provide services that impact each other’s lives. Digital transformation of society is necessary to bring an inclusive opportunity to meet the needs of evolving circumstances and events. In this work, we proposed an AI chatbot for disaster-related information dissemination in urban settings. We present the various example scenarios in which the chatbot can serve users to disseminate legitimate information. The work also shows the human-chatbot relationship factors and chatbot framework. We used the Bidirectional-GRU deep learning model for the chatbot experimentation.