Mental models influence how we interact with our environment and help us form expectations. The attitude toward a robot can influence how we interact with it. This study examines video-based positive and negative framing of a delivery robot. 102 participants reported their attitude toward robots on the Negative Attitudes toward Robots Scale (NARS) before and after watching either the positive or negative framing video. The results show significant influences of both framings in the intended directions with a stronger impact of positive framing.

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Video-Based Framing Can Alter the Negative Attitude Toward Service Robots

  • Olivia Herzog,
  • Annika Boos,
  • Tim Merkel,
  • Klaus Bengler

摘要

Mental models influence how we interact with our environment and help us form expectations. The attitude toward a robot can influence how we interact with it. This study examines video-based positive and negative framing of a delivery robot. 102 participants reported their attitude toward robots on the Negative Attitudes toward Robots Scale (NARS) before and after watching either the positive or negative framing video. The results show significant influences of both framings in the intended directions with a stronger impact of positive framing.