Intelligent and safe mental health chatbot is being developed in this project that has three machine learning algorithms—Long Short-Term Memory (LSTM), Support Vector Machine (SVM), and Feedforward Neural Network (FNN)—integrated with it to render personalized, compassionate, and situation-specific mental well-being assistance. The system compares the performance of the three models and selects the highest accuracy one to help users in real time. LSTM, in particular, performs best in capturing long-term dependencies in the conversation, thus being best suited to keep context in multiple conversations. The project also includes a secure user authentication system with login and register pages, where users can safely use the chatbot, remain private, and receive personalized guidance. Through deep learning and natural language processing (NLP), the chatbot learns with time from user interactions, improving predictions and providing better and more efficient mental health guidance. Lastly, this project marries state-of-the-art AI techniques with human designs to deliver an effective, secure, and scalable mental health support solution available to users in need and emotional well-being resources in a safe environment.

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A Mental Health Chatbot Platform for Personalized Therapeutic Engagement, Enhanced with Secure User Authentication

  • Dhanenkula Navya Chowdary,
  • M. Ashok Kumar,
  • Nunna Swathi

摘要

Intelligent and safe mental health chatbot is being developed in this project that has three machine learning algorithms—Long Short-Term Memory (LSTM), Support Vector Machine (SVM), and Feedforward Neural Network (FNN)—integrated with it to render personalized, compassionate, and situation-specific mental well-being assistance. The system compares the performance of the three models and selects the highest accuracy one to help users in real time. LSTM, in particular, performs best in capturing long-term dependencies in the conversation, thus being best suited to keep context in multiple conversations. The project also includes a secure user authentication system with login and register pages, where users can safely use the chatbot, remain private, and receive personalized guidance. Through deep learning and natural language processing (NLP), the chatbot learns with time from user interactions, improving predictions and providing better and more efficient mental health guidance. Lastly, this project marries state-of-the-art AI techniques with human designs to deliver an effective, secure, and scalable mental health support solution available to users in need and emotional well-being resources in a safe environment.