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This chapter demonstrates the significance of establishing an Online Dispute Resolution mechanism with consumer arbitration in advancing consumer rights and protections for cross-border e-commerce in ASEAN, for which further collaboration is needed amongst member states to harmonise national arbitration laws and create a regional platform.

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Online Dispute Resolution Network in Facilitating E-Commerce

  • 章节

  • 发表日期：

    2025年

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  • Keon-Hyung Ahn

摘要

This chapter demonstrates the significance of establishing an Online Dispute Resolution mechanism with consumer arbitration in advancing consumer rights and protections for cross-border e-commerce in ASEAN, for which further collaboration is needed amongst member states to harmonise national arbitration laws and create a regional platform.