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This chapter explores the role of Sustainable Enterprise Resource Planning (S-ERP) systems as a tool for change management and open innovation in the context of Industry 4.0. It begins by highlighting the historical challenges businesses faced in fostering innovation due to deficiencies in technology and resources, and the critical need for integrated data storage solutions provided by ERP systems. The chapter then delves into the evolution of ERP systems toward incorporating sustainability metrics, emphasizing the significance of S-ERP systems in aligning production data with sustainability goals. A detailed examination of open innovation processes is presented, contrasting it with classical closed innovation models and showcasing the integration of Web 3.0 and Web 4.0 technologies within S-ERP frameworks. The benefits of these integrations, including enhanced data interoperability, personalized innovation portals, decentralized validation mechanisms, and advanced AI-driven insights, are discussed in the context of fostering sustainable and collaborative innovation. The chapter also addresses the complexities of change management necessitated by implementing S-ERP systems and Industry 4.0 technologies. It introduces comprehensive change management models tailored to S-ERP and Industry 4.0, highlighting critical success factors such as top management support, effective communication, continuous training, and stakeholder engagement. The interplay between change management, sustainability, and technological advancements is explored, demonstrating how S-ERP systems can facilitate seamless transitions and continuous improvement in organizational processes. Practical examples and case studies illustrate the application of S-ERP systems in real-world scenarios, such as optimizing energy consumption in manufacturing through IoT integration. The chapter concludes by emphasizing the need for ongoing research to refine change management strategies and the implementation sequence of S-ERP systems to maximize their benefits for sustainable innovation in Industry 4.0.

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Change Management and Open Innovation: S-ERP and Industry 4.0 Perspectives

  • 章节

  • 发表日期：

    2025年

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  • Kushal Anjaria

摘要

This chapter explores the role of Sustainable Enterprise Resource Planning (S-ERP) systems as a tool for change management and open innovation in the context of Industry 4.0. It begins by highlighting the historical challenges businesses faced in fostering innovation due to deficiencies in technology and resources, and the critical need for integrated data storage solutions provided by ERP systems. The chapter then delves into the evolution of ERP systems toward incorporating sustainability metrics, emphasizing the significance of S-ERP systems in aligning production data with sustainability goals. A detailed examination of open innovation processes is presented, contrasting it with classical closed innovation models and showcasing the integration of Web 3.0 and Web 4.0 technologies within S-ERP frameworks. The benefits of these integrations, including enhanced data interoperability, personalized innovation portals, decentralized validation mechanisms, and advanced AI-driven insights, are discussed in the context of fostering sustainable and collaborative innovation. The chapter also addresses the complexities of change management necessitated by implementing S-ERP systems and Industry 4.0 technologies. It introduces comprehensive change management models tailored to S-ERP and Industry 4.0, highlighting critical success factors such as top management support, effective communication, continuous training, and stakeholder engagement. The interplay between change management, sustainability, and technological advancements is explored, demonstrating how S-ERP systems can facilitate seamless transitions and continuous improvement in organizational processes. Practical examples and case studies illustrate the application of S-ERP systems in real-world scenarios, such as optimizing energy consumption in manufacturing through IoT integration. The chapter concludes by emphasizing the need for ongoing research to refine change management strategies and the implementation sequence of S-ERP systems to maximize their benefits for sustainable innovation in Industry 4.0.