This chapter first introduces the concepts and characteristics of e-commerce operators and e-commerce platform operators, and then focuses on the obligations that e-commerce operators and e-commerce platform operators need to follow. For e-commerce operators, they are required to comply with obligations such as providing truthful information, delivering as agreed, quality assurance, after-sales service, and issuing certificates; e-commerce platform operators have obligations such as prudent management, transaction security management, self-operated malicious labeling, and multiparty display of search results.

错误:搜索内容不能为空,请输入英文关键词
错误:关键词超出字数限制,请精简
高级检索

Protection of E-commerce Consumers’ Rights and Interests

  • Ronggang Zhang,
  • Xiayuan Gao

摘要

This chapter first introduces the concepts and characteristics of e-commerce operators and e-commerce platform operators, and then focuses on the obligations that e-commerce operators and e-commerce platform operators need to follow. For e-commerce operators, they are required to comply with obligations such as providing truthful information, delivering as agreed, quality assurance, after-sales service, and issuing certificates; e-commerce platform operators have obligations such as prudent management, transaction security management, self-operated malicious labeling, and multiparty display of search results.