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The e-commerce landscape is facing a paradigm shift with the merger of blockchain and AI. All these innovations bring solutions to typical problems like insecurity, inefficiency, and impersonalized approach. This study looks into the ways blockchain secures transparency and trust through the decentralized ledger, smart contracts, and how AI improves customer experience using predictive analytics, recommendation systems, and automated support. Key findings include that blockchain and AI integration will create a secure, automated, and autonomous shopping ecosystem that improves operational efficiency and fosters ethical commerce practices. Future directions include decentralized platforms, intelligent systems, and sustainable business models, promising to redefine digital transactions and reshape global trade.

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Next-Generation E-commerce: Leveraging Blockchain and AI for Secure and Autonomous Shopping Ecosystems

  • 会议论文

  • 发表日期：

    2026年

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  • Riya Mohil,
  • Anjali Modi,
  • Neha Saini,
  • Khushi Aggarwal,
  • Anand Sharma

摘要

The e-commerce landscape is facing a paradigm shift with the merger of blockchain and AI. All these innovations bring solutions to typical problems like insecurity, inefficiency, and impersonalized approach. This study looks into the ways blockchain secures transparency and trust through the decentralized ledger, smart contracts, and how AI improves customer experience using predictive analytics, recommendation systems, and automated support. Key findings include that blockchain and AI integration will create a secure, automated, and autonomous shopping ecosystem that improves operational efficiency and fosters ethical commerce practices. Future directions include decentralized platforms, intelligent systems, and sustainable business models, promising to redefine digital transactions and reshape global trade.