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The integration of the Internet of Things (IoT) in educational technology (EdTech) platforms offers personalized, adaptive learning but introduces significant risks. This study identifies and prioritizes these risks using the Analytic Hierarchy Process (AHP) and fuzzy AHP techniques. Seven industry experts provided input, complemented by a comprehensive literature review. The analysis reveals ethical considerations (30.17%) and data privacy/security (29.22%) as top concerns, followed by regulatory compliance (12.91%), high implementation costs (10.99%), and technical expertise requirements (8.37%). Surprisingly, scalability concerns (1.70%) and data accuracy/reliability (2.63%) rank lower. These findings emphasize the need for a human-centric approach in IoT-enhanced EdTech deployment, focusing on responsible implementation and regulatory adherence. The study provides valuable insights for EdTech companies and educational institutions, guiding strategic decision-making to enhance user satisfaction and ensure sustainable development of IoT-enhanced educational platforms. Future research could explore more advanced mathematical models and context-specific challenges to refine risk prioritization strategies.

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Prioritizing Risks in IoT-Enabled EdTech Platforms: A Fuzzy AHP Approach to Maximize User Satisfaction

  • 会议论文

  • 发表日期：

    2026年

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  • Ankita Priti Roy,
  • Kerena Anand,
  • D. Halaswamy,
  • N. Elangovan

摘要

The integration of the Internet of Things (IoT) in educational technology (EdTech) platforms offers personalized, adaptive learning but introduces significant risks. This study identifies and prioritizes these risks using the Analytic Hierarchy Process (AHP) and fuzzy AHP techniques. Seven industry experts provided input, complemented by a comprehensive literature review. The analysis reveals ethical considerations (30.17%) and data privacy/security (29.22%) as top concerns, followed by regulatory compliance (12.91%), high implementation costs (10.99%), and technical expertise requirements (8.37%). Surprisingly, scalability concerns (1.70%) and data accuracy/reliability (2.63%) rank lower. These findings emphasize the need for a human-centric approach in IoT-enhanced EdTech deployment, focusing on responsible implementation and regulatory adherence. The study provides valuable insights for EdTech companies and educational institutions, guiding strategic decision-making to enhance user satisfaction and ensure sustainable development of IoT-enhanced educational platforms. Future research could explore more advanced mathematical models and context-specific challenges to refine risk prioritization strategies.