Museums, as significant representatives of social and cultural development and construction, serve as primary venues and public facilities for cultural heritage and historical information documentation. Digital exhibition and presentation narratives in museums, as visual demonstrations of digital technology in the cultural field, can effectively complement the monotonous display effects of traditional museums. They enhance museums’ interactivity and entertainment, further elevating their visit value and enabling visitors to enjoy a rich cultural and technological experience during their tours. Therefore, this paper summarizes the current research status on user experience related to digital exhibition and presentation narratives in museums from both domestic and international studies, clarifying the research content and direction. It also outlines the relevant content of digital exhibition and presentation narratives in museums, refining the research subject. Finally, it introduces user experience application technologies for digital exhibition and presentation narratives in museums, taking virtual reality technology as an example to intuitively showcase the practical application of the research, further providing a reference for related studies.