The aim of this study is to examine the potential of artificial intelligence (AI) to improve financial inclusion for the population still without access to banking services in India. AI-driven personalized financial products, chatbots, localized solutions, streamlined onboarding processes, financial literacy programs, risk assessment tools, and fraud prevention mechanisms are examined to demonstrate their roles in enhancing accessibility and trust in financial services. By analyzing case studies and expert insights, this study highlights how AI can bridge the financial inclusion gap, offering tailored, efficient, and secure financial solutions to underserved communities in India.

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Leveraging AI to Enhance Financial Inclusion: Opportunities, Challenges, and Strategic Frameworks

  • Syed Umar

摘要

The aim of this study is to examine the potential of artificial intelligence (AI) to improve financial inclusion for the population still without access to banking services in India. AI-driven personalized financial products, chatbots, localized solutions, streamlined onboarding processes, financial literacy programs, risk assessment tools, and fraud prevention mechanisms are examined to demonstrate their roles in enhancing accessibility and trust in financial services. By analyzing case studies and expert insights, this study highlights how AI can bridge the financial inclusion gap, offering tailored, efficient, and secure financial solutions to underserved communities in India.