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While organisations may adopt employee monitoring technology with the intention of enhancing productivity and managing digital business risks, employees might perceive it as an unnecessary intrusion into their privacy. This perception could lead to resistance or non-adoption of such automation. This chapter seeks to stimulate future empirical research that investigates the relationship between electronic monitoring and trust within the workplace. Conducting an extensive literature review, the research critically reviews the electronic monitoring and its implications for privacy literature. In addition, it delves into organisational policies related to employee monitoring in private higher education institutions in Australia, explores strategies to mitigate stress during monitoring, analyses the role of human resource development in employee assessment and development, and concludes with recommendations for future research. By synthesising these findings, a comprehensive understanding of the intricate ethical and legal landscape surrounding management and electronic monitoring in the workplace emerges, leading to the formulation of several crucial propositions.

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Leveraging Technology to Track Employee Behaviour and Employee Privacy Concerns

  • 章节

  • 发表日期：

    2025年

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  • Mahmoud Moussa,
  • Afshin Tanouri,
  • Adela McMurray

摘要

While organisations may adopt employee monitoring technology with the intention of enhancing productivity and managing digital business risks, employees might perceive it as an unnecessary intrusion into their privacy. This perception could lead to resistance or non-adoption of such automation. This chapter seeks to stimulate future empirical research that investigates the relationship between electronic monitoring and trust within the workplace. Conducting an extensive literature review, the research critically reviews the electronic monitoring and its implications for privacy literature. In addition, it delves into organisational policies related to employee monitoring in private higher education institutions in Australia, explores strategies to mitigate stress during monitoring, analyses the role of human resource development in employee assessment and development, and concludes with recommendations for future research. By synthesising these findings, a comprehensive understanding of the intricate ethical and legal landscape surrounding management and electronic monitoring in the workplace emerges, leading to the formulation of several crucial propositions.