The present article, focuses on a novel review carried out to analyse how chatbots and virtual assistants have the potential to completely transform one crucial HR stage i.e., services available for employees. The integration of AI technology into HR processes can revolutionize workflows, boost operational efficiency and have a positive impact on the overall employee experience. This research enables you to understand the different applications of chatbots and AI assistants that impact critical HR metrics such as improved productivity, employee engagement and satisfaction. A review of the literature highlights commonalities and identifies barriers, opportunities for further research on these technologies in HR settings. In addition, the study alludes to consequences for AI-based HR solutions that need developing - with this advancement arguing it can change entire facets of HR in future.