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The purpose of this study is to examine the COVID-19 pandemic performance of Asian airline companies using CRITIC, EDAS and CODAS methods. Check-in, lounges, cabin cleanliness, arrival and website criteria are used to assess airline companies’ pandemic performances. The CRITIC approach is applied to determine the significance levels of the criteria, and the check-in criterion is considered to have the highest importance level. The EDAS and CODAS methods are used to evaluate airline pandemic performances. According to the rankings acquired using both approaches, Singapore Airlines has the best performance. The Spearman correlation coefficient is calculated to determine the level of consistency between these ranking results and it is concluded that there is a significant degree of similarity between them.

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Analysis of COVID-19 Pandemic Performances of Airline Companies Operating in the Asian Region Using MCDM Methods

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  • 发表日期：

    2026年

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  • Cemile Angay,
  • Eda Çinaroğlu

摘要

The purpose of this study is to examine the COVID-19 pandemic performance of Asian airline companies using CRITIC, EDAS and CODAS methods. Check-in, lounges, cabin cleanliness, arrival and website criteria are used to assess airline companies’ pandemic performances. The CRITIC approach is applied to determine the significance levels of the criteria, and the check-in criterion is considered to have the highest importance level. The EDAS and CODAS methods are used to evaluate airline pandemic performances. According to the rankings acquired using both approaches, Singapore Airlines has the best performance. The Spearman correlation coefficient is calculated to determine the level of consistency between these ranking results and it is concluded that there is a significant degree of similarity between them.