Algorithmic Coercion: The Rational Control of Platform Labour
摘要
This chapter explores the rational dimension of algorithmic management in the food-delivery platform economy.Extending Braverman’s deskilling thesis and the concept of rational control into the domain of platform-mediatedlabour, I unpack how algorithmic systems are deployed to extract surplus labour. I identify a set of rational controltechniques—smart machinery control, information monopolisation, algorithm-mediated stakeholder governance,and gamified incentive-penalty systems—which together constitute what I term a rational algorithmic controlecosystem. This ecosystem not only disciplines and fragments workers geographically and temporally but alsodegrade the labour process through a form of digital Taylorism.