This introductory chapter sets the stage for Quality Demystified: A Comprehensive Guide to Quality Improvement, Patient Safety, & Clinical Audit in Healthcare. It defines patient safety as the prevention of injury and harm during care and positions quality as the consistent delivery of the best possible outcomes. The two are inseparable: safe care is core to quality, and quality work is incomplete without safety. Written for clinicians, managers, educators, and policymakers across all levels of care, the chapter translates principles into practice. It outlines the foundations of effective, efficient, equitable, timely, and patient-centred services and shows how to build them into daily work through clinical audit, continuous improvement methods, and reliable measurement.

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Introduction

  • Sangeeta Sharma

摘要

This introductory chapter sets the stage for Quality Demystified: A Comprehensive Guide to Quality Improvement, Patient Safety, & Clinical Audit in Healthcare. It defines patient safety as the prevention of injury and harm during care and positions quality as the consistent delivery of the best possible outcomes. The two are inseparable: safe care is core to quality, and quality work is incomplete without safety. Written for clinicians, managers, educators, and policymakers across all levels of care, the chapter translates principles into practice. It outlines the foundations of effective, efficient, equitable, timely, and patient-centred services and shows how to build them into daily work through clinical audit, continuous improvement methods, and reliable measurement.