Crisis staffs as special organizations for extraordinary events are proven as a leadership tool in many organizations. A staff supports the person who decides in a crisis situation. It uses specific structures and processes. Crisis staff work provides structured information management, cross-departmental coordination, and advice for managers or decision-makers. The special leadership structure and processes serve the leadership support but can be challenging in themselves. The chapter presents features of leading in and with staffs in companies.

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Leadership in Crisis Using Crisis Management Teams

  • Gesine Hofinger

摘要

Crisis staffs as special organizations for extraordinary events are proven as a leadership tool in many organizations. A staff supports the person who decides in a crisis situation. It uses specific structures and processes. Crisis staff work provides structured information management, cross-departmental coordination, and advice for managers or decision-makers. The special leadership structure and processes serve the leadership support but can be challenging in themselves. The chapter presents features of leading in and with staffs in companies.