This chapter explores why employees often resist change and how leaders can respond constructively. It discusses levers of motivation, methods for addressing fears, and ways to empower people through development and guidance. Central is the shift from imposed change to ownership: transformation succeeds when employees see change as “their” change. Examples and tools show how to strengthen commitment and trust.

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Motivation and Needs of Employees in Change Processes

  • Andrea Montua

摘要

This chapter explores why employees often resist change and how leaders can respond constructively. It discusses levers of motivation, methods for addressing fears, and ways to empower people through development and guidance. Central is the shift from imposed change to ownership: transformation succeeds when employees see change as “their” change. Examples and tools show how to strengthen commitment and trust.