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It is important to identify the needs and expectations of patients and referring physicians. This information can be obtained by surveying your practice. A survey will also provide an update on your practice’s strengths and weaknesses. Patients are a valuable source of information and can help you improve the quality of care you provide. What better place to begin evaluating your practice than by asking what your patients think of your services? This chapter outlines five effective techniques for assessing how patients perceive your practice and evaluating your performance and reputation.

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Surveying Your Practice: Cost-Effective Methods of Identifying the Needs and Wants of Your Patients

  • 章节

  • 发表日期：

    2026年

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  • Neil Baum,
  • Marc J. Kahn

摘要

It is important to identify the needs and expectations of patients and referring physicians. This information can be obtained by surveying your practice. A survey will also provide an update on your practice’s strengths and weaknesses. Patients are a valuable source of information and can help you improve the quality of care you provide. What better place to begin evaluating your practice than by asking what your patients think of your services? This chapter outlines five effective techniques for assessing how patients perceive your practice and evaluating your performance and reputation.