This chapter focuses on the importance of connecting online learners to institutional and external resources that foster persistence and success. It highlights how instructors, alongside a network of professionals such as librarians, advisors, and tutors, play a critical role in ensuring learners have access to the support they need. The chapter introduces an intersectional perspective, emphasizing how diverse learner identities and experiences shape access to and engagement with resources. Practical strategies and best practices are provided to help instructors and instructional designers create inclusive, equitable support systems that enhance learner engagement, accessibility, and success.

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Connecting Online Learners to Resources and Support Systems

  • Jacqueline S. Stephen

摘要

This chapter focuses on the importance of connecting online learners to institutional and external resources that foster persistence and success. It highlights how instructors, alongside a network of professionals such as librarians, advisors, and tutors, play a critical role in ensuring learners have access to the support they need. The chapter introduces an intersectional perspective, emphasizing how diverse learner identities and experiences shape access to and engagement with resources. Practical strategies and best practices are provided to help instructors and instructional designers create inclusive, equitable support systems that enhance learner engagement, accessibility, and success.