The Future of Insurance in Emerging Markets: Why InsurTech Matters Now
摘要
Insurance Technology also known as InsurTech is a paradigm shift in the insurance industry through technological innovation. The application of cutting-edge digital technologies to enhance the accessibility and Economic feasibility of insurance services is referred to as InsurTech. The chapter examines the revolutionary nature of InsurTech in changing the insurance landscape particularly on the relevance and influence of the technology in the emerging markets. Although conventional insurance models tend to be inefficient in most cases in the developing countries due to low penetration, inefficiencies and lack of trust, InsurTech presents new opportunities to address these old issues. InsurTech solutions including mobile-based platform, digital onboarding and real-time claim processing are allowing the opportunities to create an inclusive insurance coverage. The chapter starts with the conceptualization and history of InsurTech and a discussion of the major drivers, advantages and disadvantages of the policy in emerging economies of InsurTech. Empirical evidence dating as far back as India, Kenya and Bangladesh can be found in the real world case studies and empirical evidence of how digital innovation is facilitating scalable, customer-centric insurance solutions. The discourse also presents regulatory, infrastructural and socio-economic considerations that determine the InsurTech implementation in various settings.