While traditional Process Mining typically works on “post mortem” data, that is only complete cases are leveraged, operational support also takes into account “pre mortem” data, that is cases that are still running (ongoing cases) and can still be influenced and handled.

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An Overview on Predictive and Prescriptive Process Monitoring

  • Chiara Di Francescomarino,
  • Chiara Ghidini,
  • Massimiliano Ronzani,
  • Alessandro Sperduti

摘要

While traditional Process Mining typically works on “post mortem” data, that is only complete cases are leveraged, operational support also takes into account “pre mortem” data, that is cases that are still running (ongoing cases) and can still be influenced and handled.