Quality Improvement for Your Office
摘要
This chapter introduces practical strategies for improving the care you provide by improving how your clinic functions. Grounded in the principles of quality improvement and change management, it presents accessible tools—like SMART goals, PDSA cycles, and the “Rider-Elephant-Path” model—to help you implement meaningful changes in your practice. Whether you’re trying to increase cancer screening rates, streamline lab follow-up, or simply reduce chaos, this chapter provides a clear, actionable framework to guide your efforts. Improving patient care starts with improving how care is delivered—and this chapter shows you how to begin.