Ethical Algorithms, Human Decisions: Challenges of Social Sciences in the Design of Computer Applications
摘要
The study addresses the ethical challenges associated with the development of algorithms in digital applications that impact human decisions in sectors such as education, health, and public management. Based on interviews, surveys, and case analyses in Ecuador, significant gaps are identified between technological advancement and the incorporation of ethical principles. Seventy-five percent of developers do not use explicit ethical frameworks; experts point out risks such as opacity, biases, and digital exclusion. Among users, 62% perceive a lack of transparency in the use of their data, and 47% have been affected by automated decisions. The neutrosophic analysis reveals three critical weaknesses: limited ethical training, low participation of vulnerable users, and the absence of risk mitigation strategies. It is concluded that algorithms should no longer be understood solely as technical tools but should be approached as sociotechnical artifacts with political and social effects. Ethics, therefore, must be incorporated from the beginning of the software life cycle, articulating an interdisciplinary vision centered on social justice and human rights.