Quality improvement is an ongoing effort to improve processes, safety, and patient care so that healthcare services achieve desired outcomes and are consistent with professional standards. In this chapter, you will learn more about quality improvement, the DMAIC (Define, Measure, Analyze, Improve, Control) quality improvement methodology, and the key activities in each phase of this methodology.

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Quality Improvement

  • Lindsay A. Adams,
  • Katie A. McCarthy

摘要

Quality improvement is an ongoing effort to improve processes, safety, and patient care so that healthcare services achieve desired outcomes and are consistent with professional standards. In this chapter, you will learn more about quality improvement, the DMAIC (Define, Measure, Analyze, Improve, Control) quality improvement methodology, and the key activities in each phase of this methodology.