Islamic Business Intelligence: A Framework for Operational Efficiency and Ethical Excellence in Shariah-Compliant Finance
摘要
This study introduces Islamic Business Intelligence (IBI) as an ethics-driven framework designed for Shariah-compliant institutions, addressing the under-theorized adaptation of conventional BI systems to Islamic contexts. By integrating ethical alignment, Shariah governance, and internal control mechanisms, IBI aims to enhance operational efficiency, reduce non-compliance risks, improve customer retention, and minimize fraudulent claims. Drawing on literature (2015–2025), regulatory guidance (AAOIFI, IFSB), sectoral reports, and case-based evidence from the GCC and global Islamic finance hubs, the study develops an integrative IBI–internal control model and highlights regional contrasts: GCC markets benefit from strong infrastructure and policy support, while emerging economies face challenges such as limited technology, high implementation costs, and weak Shariah standardization. Beyond operational gains, IBI strengthens ethical marketing and customer engagement, fostering both institutional effectiveness and ethical brand loyalty. As one of the first conceptual frameworks combining digital BI tools with Shariah governance and internal control theory, this study extends BI literature through normative Islamic ethics and institutional theory, offering actionable policy recommendations and a roadmap for ethically governed digital finance, with implications for other sectors such as ESG and faith-based banking.