Analysis of Key Success Factors of Digital Collaboration in Indonesian Maritime Logistics
摘要
As maritime logistics plays an important role in goods transportation, Indonesia is still struggling to improve its logistics performance index. The government has been boosting port digitalization, but it has not given a significant reduction in logistics costs. The collaboration among port stakeholders as the hub of the maritime logistics community is considered the key to improvement. The goal of this chapter is to investigate and identify the components of collaboration that become the key success factors to improve maritime logistics performance. The authors scrutinize the elements of digital collaboration in maritime logistics and then make use of interviews and surveys to get data from the port stakeholders as the key players in maritime logistics. This chapter conducts a partial least-squares structural equation approach to achieve the study’s goals. The primary success criteria for digital collaboration were developed based on the literature review. Furthermore, it is found that digital collaboration has the potential to improve maritime logistics performance.