Supply Chain Management (SCM) is the systematic coordination of activities and operations within an organization to enhance efficiency and integration. The goal is to streamline procurement, enhance overall efficiency, and improve customer satisfaction. Any business operation depends on supply chain management (SCM), and even small mistakes or inconsistencies in data can cause serious problems for end users [1, 2]. For instance, displaying incorrect inventory information online or marking products as unavailable during checkout can frustrate customers, damage brand perception, and result in revenue loss or negative online feedback. Therefore, to guarantee a satisfying experience for customers and maintain the company’s reputation, it is essential to maintain accuracy and near real-time data in supply chain activities [3]. An important function of SCM is supplier selection, where procurement managers evaluate and choose optimal raw material providers. Finding the correct suppliers can lower procurement costs, improve operational performance, and establish long-term positive relationships—all of which will eventually raise customer satisfaction. Similarly, production planning—deciding what products to offer based on market needs and company capacity—is a key SCM activity [4, 5].