A Thematic Analysis of Environmental Sustainability in Software-Intensive Business: Understanding Practices, Barriers, and Benefits
摘要
Software-intensive businesses play a dual role in environmental sustainability by enabling efficiency and resource optimization while contributing to environmental impact through energy use, software evolution, and hardware dependence. This study examines how environmental sustainability is manifested in software-intensive organizations and what factors hinder or motivate sustainable practices. Based on 22 semi-structured interviews with 38 individual participants from two Finnish Green ICT projects (2022–2025), thematic analysis identified practices across organizational, process, product, and external aspects. Key barriers include low prioritization, unclear roles, limited client influence, and lack of expertise, while benefits relate to competitiveness, reputation, and efficiency. The study emphasizes the need for shared understanding, integrated competencies, and measurable metrics to enhance sustainability in the software industry.