Social media platforms such as Twitter and Facebook have become deeply embedded in our everyday life, offering a dynamic stream of localized news and personal experiences. The ubiquity of these platforms position them as valuable resources for identifying estate-related issues, especially in the context of growing urban populations. In this work, we present a language model-based system for the detection and classification of estate-related events from social media content. Our system employs a hierarchical classification framework to first filter relevant posts and then categorize them into actionable estate-related topics. Additionally, for posts lacking explicit geotags, we apply a transformer-based geolocation module to infer posting locations at the point-of-interest level. This integrated approach supports timely, data-driven insights for urban management, operational response and situational awareness.

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A Social Data-Driven System for Identifying Estate-Related Events and Topics

  • Wenchuan Mu,
  • Menglin Li,
  • Kwan Hui Lim

摘要

Social media platforms such as Twitter and Facebook have become deeply embedded in our everyday life, offering a dynamic stream of localized news and personal experiences. The ubiquity of these platforms position them as valuable resources for identifying estate-related issues, especially in the context of growing urban populations. In this work, we present a language model-based system for the detection and classification of estate-related events from social media content. Our system employs a hierarchical classification framework to first filter relevant posts and then categorize them into actionable estate-related topics. Additionally, for posts lacking explicit geotags, we apply a transformer-based geolocation module to infer posting locations at the point-of-interest level. This integrated approach supports timely, data-driven insights for urban management, operational response and situational awareness.