This study examines the potential of smart city technologies to address traffic management issues, with a focus on identifying current practices, evaluating public awareness of available technologies, and providing actionable recommendations for policymakers and urban planners to support the shift to smarter urban environments. One of the main issues in Omani cities is traffic congestion, which lowers both urban mobility and economic output. The key findings indicate that Oman’s traffic congestion is mostly caused by inadequate infrastructure, a lack of utilization of intelligent traffic technologies, and rapid urbanization. Smart city technology, such as IoT-enabled traffic signals, AI-based route optimization, and integrated traffic monitoring systems, is still not well known. However, locals actively support the adoption of these substitutes. For traditional cities to successfully transition into smart cities, respondents identified budgetary constraints, societal acceptance, and infrastructure readiness as barriers that must be addressed. The study concludes with helpful recommendations for lawmakers and urban planners, emphasizing the importance of strategic investments in smart technology, public education campaigns aimed at increasing awareness, and the development of robust legislative frameworks aimed at enhancing urban mobility and reducing traffic.