While there are many essential aspects of becoming a successful leader, understanding an organization’s stakeholders and their various expectations is mission-critical in determining the success of organizational leaders, as well as the success of their organization. Organizational stakeholders are individuals, groups, or organizations that are directly or indirectly impacted by an organization’s mission and goals as well as an organization’s success in achieving them. Properly understanding the differing expectations of an organization’s various stakeholders enables organizational leaders and members to enact their respective roles and responsibilities in a manner that not only meets but ideally exceeds these expectations.

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Understanding Stakeholder Expectations

  • Robert S. Fleming

摘要

While there are many essential aspects of becoming a successful leader, understanding an organization’s stakeholders and their various expectations is mission-critical in determining the success of organizational leaders, as well as the success of their organization. Organizational stakeholders are individuals, groups, or organizations that are directly or indirectly impacted by an organization’s mission and goals as well as an organization’s success in achieving them. Properly understanding the differing expectations of an organization’s various stakeholders enables organizational leaders and members to enact their respective roles and responsibilities in a manner that not only meets but ideally exceeds these expectations.