ERP–SCM Integration in the Digital Era: A Bibliometric–Systematic Review and Framework for Technical, Organisational, and Strategic Alignment
摘要
Enterprise Resource Planning systems and Supply Chain Management systems shape how organizations plan, coordinate, and deliver goods and services. When they function together, they improve efficiency, visibility, and decision making. Research on this integration, however, is scattered across industries and viewpoints, making it hard to see the full picture. This study clarifies that picture through a Bibliometric Systematic Literature Review (B-SLR). A PRISMA-based review identified and screened relevant studies with clear criteria to ensure transparency. Ninety-nine publications from the Scopus database, covering 2020 to 2025, were retrieved. From these, twenty studies were selected for qualitative synthesis, while the full set underwent bibliometric analysis to map the field through performance metrics, collaboration networks, keyword co-occurrence, and thematic clusters. The results show a rising focus on ERP and SCM integration, driven by digital transformation and the demand for resilient supply chains. The analysis highlights five recurring dimensions: scope, enabling technologies, outcomes, success factors, and barriers. These insights form a Five-Dimensional ERP and SCM Integration Framework that links theory with practice and provides a foundation for future research and implementation.