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This study explores the quality assurance (QA) practices of Pangasinan State University (PSU) from 2016 to 2025, emphasizing key strategies that enhanced its national and global reputation. Using a multi-method approach—including literature review, surveys, and interviews, examines stakeholder perceptions, institutional challenges, and achievements in quality assurance recognition, and improved international rankings. The findings highlight the importance of strong leadership, continuous improvement, faculty development, and stakeholder engagement in fostering a culture of quality. These elements have strengthened PSU’s quality management system and its responsiveness to academic and institutional demands. As a forward strategy, the study presents a five-year roadmap for 2026–2030 focused on sustaining quality through digital transformation, global benchmarking, research-driven planning, and performance-based evaluation. This roadmap is intended to solidify PSU’s status as a globally competitive university and offers practical insights for other state universities aiming to institutionalize QA and improve their academic standing at both national and international levels.

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Quality Assurance in Focus: Implementation of Quality Culture in a Pangasinan State University

  • 会议论文

  • 发表日期：

    2026年

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  • And Julie D. Rosal,
  • David Livingstone T. Ramos,
  • Randy Joy M. Ventayen

摘要

This study explores the quality assurance (QA) practices of Pangasinan State University (PSU) from 2016 to 2025, emphasizing key strategies that enhanced its national and global reputation. Using a multi-method approach—including literature review, surveys, and interviews, examines stakeholder perceptions, institutional challenges, and achievements in quality assurance recognition, and improved international rankings. The findings highlight the importance of strong leadership, continuous improvement, faculty development, and stakeholder engagement in fostering a culture of quality. These elements have strengthened PSU’s quality management system and its responsiveness to academic and institutional demands. As a forward strategy, the study presents a five-year roadmap for 2026–2030 focused on sustaining quality through digital transformation, global benchmarking, research-driven planning, and performance-based evaluation. This roadmap is intended to solidify PSU’s status as a globally competitive university and offers practical insights for other state universities aiming to institutionalize QA and improve their academic standing at both national and international levels.