According to the literature, a pattern is a three-part rule which describes a problem in a context and describes a solution to that problem. Therefore, the three parts of the pattern are the context, the problem, and the solution. This research presents ten (10) organizational patterns for the integration of usability at the organizational level, addressing a well-known usability topic presented in the literature. These patterns were validated by software experts, professionals, and management personnel in different industrial sectors (e.g., electric sector, oil industry, knowledge industry, and software development) in several countries. These evaluators classified the patterns as very clear and useful for incorporating usability into organizations. In addition, the recommendations and comments of the experts consulted were incorporated into the definitive patterns proposed in this research work.

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Patterns for the Integration of Usability at the Organizational Level

  • Carmen Carvajal-Jimenez,
  • Ana M. Moreno,
  • Idalides Vergara-Laurens

摘要

According to the literature, a pattern is a three-part rule which describes a problem in a context and describes a solution to that problem. Therefore, the three parts of the pattern are the context, the problem, and the solution. This research presents ten (10) organizational patterns for the integration of usability at the organizational level, addressing a well-known usability topic presented in the literature. These patterns were validated by software experts, professionals, and management personnel in different industrial sectors (e.g., electric sector, oil industry, knowledge industry, and software development) in several countries. These evaluators classified the patterns as very clear and useful for incorporating usability into organizations. In addition, the recommendations and comments of the experts consulted were incorporated into the definitive patterns proposed in this research work.