This chapter addresses the pressing issue of employee turnover in higher education and the strategic role of presidents in talent management. With personnel costs comprising up to 80% of institutional budgets, retaining and developing faculty and staff is essential for institutional stability and student success. The chapter identifies six common causes of turnover from lack of resources and compensation to poor work-life balance and limited career advancement, and offers practical strategies for addressing each. The chapter posits that presidents influence turnover both directly, through their leadership style and expectations, and indirectly, through policy decisions and organizational culture. The chapter emphasizes the importance of data-informed decision-making, including exit interviews and climate surveys, to understand and respond to employee needs. It also advocates for inclusive leadership development programs, flexible work policies, and transparent compensation practices. Using the Challenge Framework, the chapter guides presidents through a structured approach to diagnosing and addressing turnover: gathering data, preparing interventions, implementing solutions, and following up with continuous improvement.

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Turnover and Talent Management

  • Jon McNaughtan,
  • Merrill Irving Jr.,
  • Terri L. Winfree,
  • Greg Thomas

摘要

This chapter addresses the pressing issue of employee turnover in higher education and the strategic role of presidents in talent management. With personnel costs comprising up to 80% of institutional budgets, retaining and developing faculty and staff is essential for institutional stability and student success. The chapter identifies six common causes of turnover from lack of resources and compensation to poor work-life balance and limited career advancement, and offers practical strategies for addressing each. The chapter posits that presidents influence turnover both directly, through their leadership style and expectations, and indirectly, through policy decisions and organizational culture. The chapter emphasizes the importance of data-informed decision-making, including exit interviews and climate surveys, to understand and respond to employee needs. It also advocates for inclusive leadership development programs, flexible work policies, and transparent compensation practices. Using the Challenge Framework, the chapter guides presidents through a structured approach to diagnosing and addressing turnover: gathering data, preparing interventions, implementing solutions, and following up with continuous improvement.