Bringing Trustworthy Robo-Advisers into the Insurance Distribution Process: An Accountability Perspective
摘要
Robo-advisers have been increasingly developed and deployed in the process of insurance distribution. While they play an important role in facilitating insurance distribution, concerns have also emerged regarding their lack of transparency and potential to cause harm to end users. The involvement of multiple actors throughout the lifecycle of a robo-adviser further complicates the question of accountability. Against this backdrop, examining robo-advisers through the lens of accountability becomes essential. This chapter explores this issue within the framework of both existing and newly introduced EU legislation, contributing to the assessment of the effectiveness and adequacy of the current legal mechanisms governing robo-advisers.