This chapter explores the strong emotional bond many staff members feel towards UNHCR—often described as “addictive,” “like a sect,” or even a form of “religion.” High engagement survey data confirms this dedication: pride and loyalty to the mandate remain remarkably strong, even when staff express frustration. This commitment arises from UNHCR’s heroic self-image, reinforced by Nobel Prizes, iconic leaders such as Ogata and Vieira de Mello, and the myth of relentless humanitarian sacrifice. However, such devotion comes at a cost. Organisational loyalty can blur personal identity, discourage dissent, and hide exhaustion behind an ethos of selflessness. Psychodynamic perspectives suggest that this dependence creates both meaning and vulnerability, with loyalty to the organisation often exceeding loyalty to truth. The chapter argues that UNHCR’s cult-like traits—idealisation, conformity, emotional dependence—undermine psychological safety, reduce innovation, and risk prioritising the organisation’s image over the refugees it is tasked to protect.

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The Cult-Like Culture of UNHCR

  • Martin Gottwald

摘要

This chapter explores the strong emotional bond many staff members feel towards UNHCR—often described as “addictive,” “like a sect,” or even a form of “religion.” High engagement survey data confirms this dedication: pride and loyalty to the mandate remain remarkably strong, even when staff express frustration. This commitment arises from UNHCR’s heroic self-image, reinforced by Nobel Prizes, iconic leaders such as Ogata and Vieira de Mello, and the myth of relentless humanitarian sacrifice. However, such devotion comes at a cost. Organisational loyalty can blur personal identity, discourage dissent, and hide exhaustion behind an ethos of selflessness. Psychodynamic perspectives suggest that this dependence creates both meaning and vulnerability, with loyalty to the organisation often exceeding loyalty to truth. The chapter argues that UNHCR’s cult-like traits—idealisation, conformity, emotional dependence—undermine psychological safety, reduce innovation, and risk prioritising the organisation’s image over the refugees it is tasked to protect.