A Distributed Web System for Patient Monitoring Integrating CRM for Improved Clinical Management
摘要
This paper presents a distributed web architecture for real-time patient monitoring that integrates customer relationship management (CRM) tools to improve clinical management. The proposed framework uses scalable, cloud-based technologies to ensure high availability and seamless data exchange between healthcare professionals, patients, and administrative staff. By incorporating CRM functionalities, the system provides a unified platform for tracking patient interactions, personalizing care, and managing clinical workflows. The approach emphasizes data interoperability and security through standardized communication protocols, facilitating compatibility with existing electronic health records. The results suggest that real-time monitoring, combined with CRM analytics, enables clinical teams to make more informed decisions, streamline resource allocation, and improve patient satisfaction. The flexibility of the architecture makes it adaptable to different healthcare settings, providing a scalable and secure solution for modern telemedicine and future-proof healthcare services.