Artificial intelligence (AI) has emerged as a transformative force in corporate governance, enhancing the effectiveness of the board of directors through advanced decision-support tools. Despite growing theoretical interest, empirical research on AI adoption in boardrooms remains scarce, and practical evidence suggests that AI has yet to be fully integrated into governance practices. Given longstanding discussions on the challenges directors face with information technology, this study examines their perceptions of AI’s ease of use. Based on 25 semi-structured interviews with Moroccan directors, the findings indicate that while widely accessible AI tools like ChatGPT are perceived as intuitive, governance-specific AI applications tend to be more complex, requiring substantial time investment and training, which may pose challenges to their adoption by boards of directors. Additionally, Moroccan directors highlight a generational gap in AI adoption, noting that many board members belong to an older demographic with limited technological familiarity, which can hinder collective adoption and widen disparities in digital readiness. To address these challenges, directors call for a comprehensive approach to AI training, including basic literacy programs, structured and advanced training sessions, the integration of AI-related modules into director certification programs, chairperson-led initiatives, and participation in AI tool customization. They further emphasize that training should be continuous rather than a one-time effort, enabling directors to keep pace with evolving technologies while addressing generational disparities and skill gaps. These insights provide actionable strategies for strengthening human-AI collaboration in corporate governance, particularly within Moroccan boardrooms.

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Artificial Intelligence Adoption in Corporate Governance: Moroccan Directors’ Insights on Ease of Use, Training, and Generational Barriers

  • Manal Ahdadou,
  • Abdellah Aajly,
  • Mohamed Tahrouch

摘要

Artificial intelligence (AI) has emerged as a transformative force in corporate governance, enhancing the effectiveness of the board of directors through advanced decision-support tools. Despite growing theoretical interest, empirical research on AI adoption in boardrooms remains scarce, and practical evidence suggests that AI has yet to be fully integrated into governance practices. Given longstanding discussions on the challenges directors face with information technology, this study examines their perceptions of AI’s ease of use. Based on 25 semi-structured interviews with Moroccan directors, the findings indicate that while widely accessible AI tools like ChatGPT are perceived as intuitive, governance-specific AI applications tend to be more complex, requiring substantial time investment and training, which may pose challenges to their adoption by boards of directors. Additionally, Moroccan directors highlight a generational gap in AI adoption, noting that many board members belong to an older demographic with limited technological familiarity, which can hinder collective adoption and widen disparities in digital readiness. To address these challenges, directors call for a comprehensive approach to AI training, including basic literacy programs, structured and advanced training sessions, the integration of AI-related modules into director certification programs, chairperson-led initiatives, and participation in AI tool customization. They further emphasize that training should be continuous rather than a one-time effort, enabling directors to keep pace with evolving technologies while addressing generational disparities and skill gaps. These insights provide actionable strategies for strengthening human-AI collaboration in corporate governance, particularly within Moroccan boardrooms.