Second Victim Experience of Female Nurses and the Need for Mental Health Support in the Workplace: A Qualitative Study
摘要
Nurses usually have high workloads and must deal with patients for a longer time than other healthcare professionals. They often face work stress that leads to emotional disturbance. Second victim experience (SVE), a term coined by Wu, is one such event that can have a significant impact on emotional and mental health. This study aims to understand the emotional responses, coping techniques of nurses who have had such experience and to understand the need for mental health support and possible strategies for improving the same for nurses in the workplace. In this qualitative research, convenience sampling was used to select participants. Interviews were recorded and transcribed. Using Braun and Clarke’s thematic analysis, four themes were generated, namely (1) response to SVE, (2) overcoming the distress, (3) mental health at work, and (4) creating a healthy mind at work. They often face feelings of guilt, difficulty in accepting and avoiding the situation. They try to overcome the effects by sharing with colleagues and accepting that it cannot be changed. There is also little importance given to mental health at work for nurses as they struggle through high workload, poor respect and pressure from superiors and management. This study highlights possible changes and suggestions that could enhance mental health for nurses at their workplace.