An Investigation into Healthcare and It Professionals’ Confidence Levels Regarding the Use of AI in the Healthcare Industry
摘要
This study examines the confidence levels of healthcare and IT professionals regarding the execution of artificial intelligence (AI) in the healthcare sector. Focus on understanding the perceived impacts of AI on patient safety, quality of care, and the ethical and legal implications involved, the research employed an analysis through a detailed questionnaire, gathering responses from 50 healthcare professionals and 50 IT professionals in Kerala using judgmental sampling. Survey model and percentage analysis were used in this study. The findings indicate a mixed sentiment: a substantial proportion of respondents acknowledge the potential of AI to enhance healthcare delivery and patient outcomes, yet there remains significant apprehension concerning data privacy, potential biases, and the need for human oversight. While IT professionals generally display greater confidence and familiarity in AI technologies, healthcare professionals are more cautious, emphasizing the importance of ethical considerations and human involvement in clinical decision-making. The study suggests that bridging the gap between these professional groups through targeted education, hands-on experience, and robust governance frameworks can enhance confidence and facilitate the effective integration of AI in healthcare. Recommendations include ongoing training and clear communication about AI's capabilities and limitations to ensure both ethical application and improved healthcare outcomes.