The adoption of big data platforms has been a strategy used in digital transformation in governments as a way to integrate data and promote more qualified access to information. In this context, the design process of the Antonieta de Barros Platform is presented, and the impact of the application of Human-Computer Interaction (HCI) practices in these systems is demonstrated. The research was conducted based on User-Centered Design (UCD), with a qualitative-quantitative approach. The study used Nielsen’s Heuristics and the System Usability Scale (SUS) as ways to obtain data. The results point to the relevance of quality of use criteria for design choices, for the positive perception in the user experience (score 80) and how their adoption favors governance and transparency.

错误:搜索内容不能为空,请输入英文关键词
错误:关键词超出字数限制,请精简
高级检索

User-Centered Design in Big Data: A Case Study of the Antonieta De Barros Platform

  • Maria Letícia Barros Nepomuceno,
  • Georgia da Cruz Pereira,
  • Leonara de Medeiros Braz,
  • Israel L. Filho,
  • Felipe Sampaio do Nascimento Melquíades,
  • Rossana Maria de Castro Andrade,
  • José Antônio Fernandes de Macedo

摘要

The adoption of big data platforms has been a strategy used in digital transformation in governments as a way to integrate data and promote more qualified access to information. In this context, the design process of the Antonieta de Barros Platform is presented, and the impact of the application of Human-Computer Interaction (HCI) practices in these systems is demonstrated. The research was conducted based on User-Centered Design (UCD), with a qualitative-quantitative approach. The study used Nielsen’s Heuristics and the System Usability Scale (SUS) as ways to obtain data. The results point to the relevance of quality of use criteria for design choices, for the positive perception in the user experience (score 80) and how their adoption favors governance and transparency.