This article proposes a set of emerging stress-related constructs that aim to capture the evolving stress dynamics associated with contemporary workplace technologies. As digital technologies reshape work environments, the psychosocial risks associated with their use have grown more complex. While classical constructs such as techno-overload, techno-invasion, techno-complexity, techno-uncertainty, and techno-insecurity remain essential for understanding digital strain, they do not adequately capture the psychosocial burdens introduced by algorithmic management, surveillance, immersive systems, and augmentation technologies. This paper proposes an additional taxonomy of technostress to complement existing models and address new forms of strain emerging from contemporary workplace technologies. A key contribution is the proposal of two emerging higher-order constructs. Technocontrol stress refers to strain caused by technologies that extend managerial oversight through digital systems such as electronic performance monitoring (EPM), biometric wearables, and algorithmic decision-making. The second construct, technoaugmentation stress, captures stress induced by technologies designed to enhance cognitive, physical, or behavioral performance. This includes immersive systems (e.g., AR/VR), decision-support tools, wearable robotics, and behavioral prompting systems. These constructs were developed through a two-phase conceptual process: Phase 1 consisted of a scoping review of foundational technostress literature. Phase 2 applied an exploratory, theory-generating approach to identify stressors associated with emerging technologies. The framework broadens how we understand digital strain in workplaces increasingly shaped by emerging technologies, and advocates for more human-centered approaches to technology design.

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Technocontrol and Technoaugmentation Stress: Expanding the Framework of Technostress in Response to Emerging Workplace Technologies

  • Solveig Beyza Narli Evenstad

摘要

This article proposes a set of emerging stress-related constructs that aim to capture the evolving stress dynamics associated with contemporary workplace technologies. As digital technologies reshape work environments, the psychosocial risks associated with their use have grown more complex. While classical constructs such as techno-overload, techno-invasion, techno-complexity, techno-uncertainty, and techno-insecurity remain essential for understanding digital strain, they do not adequately capture the psychosocial burdens introduced by algorithmic management, surveillance, immersive systems, and augmentation technologies. This paper proposes an additional taxonomy of technostress to complement existing models and address new forms of strain emerging from contemporary workplace technologies. A key contribution is the proposal of two emerging higher-order constructs. Technocontrol stress refers to strain caused by technologies that extend managerial oversight through digital systems such as electronic performance monitoring (EPM), biometric wearables, and algorithmic decision-making. The second construct, technoaugmentation stress, captures stress induced by technologies designed to enhance cognitive, physical, or behavioral performance. This includes immersive systems (e.g., AR/VR), decision-support tools, wearable robotics, and behavioral prompting systems. These constructs were developed through a two-phase conceptual process: Phase 1 consisted of a scoping review of foundational technostress literature. Phase 2 applied an exploratory, theory-generating approach to identify stressors associated with emerging technologies. The framework broadens how we understand digital strain in workplaces increasingly shaped by emerging technologies, and advocates for more human-centered approaches to technology design.