Emerging technologies, including artificial intelligence (AI), blockchain, the Internet of Things (IoT), big data analytics, cloud computing, and augmented/virtual reality (AR/VR), are profoundly altering company operations, tactics, and marketing in the swiftly changing digital economy. This chapter analyses the strategic, managerial, and marketing ramifications of emerging technologies, emphasising their contribution to workforce transformation, increased agility, enhanced global competitiveness, and facilitation of hyper-personalised customer engagement. The integration of these technologies presents unparalleled prospects for innovation while simultaneously posing issues about ethics, data protection, and adaptive leadership. This chapter posits that effective technology adoption should be rooted in human-centred principles, strategic foresight, and ethical digital governance, synthesising current academic and practical contributions.

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Advanced Technologies in Business: An Overview of Strategic, Managerial, and Marketing Impacts

  • Shahriar Akter,
  • Md Afnan Hossain,
  • Hélène Yildiz,
  • Aleksandra Figurek,
  • Demetris Vrontis,
  • Alkis Thrassou

摘要

Emerging technologies, including artificial intelligence (AI), blockchain, the Internet of Things (IoT), big data analytics, cloud computing, and augmented/virtual reality (AR/VR), are profoundly altering company operations, tactics, and marketing in the swiftly changing digital economy. This chapter analyses the strategic, managerial, and marketing ramifications of emerging technologies, emphasising their contribution to workforce transformation, increased agility, enhanced global competitiveness, and facilitation of hyper-personalised customer engagement. The integration of these technologies presents unparalleled prospects for innovation while simultaneously posing issues about ethics, data protection, and adaptive leadership. This chapter posits that effective technology adoption should be rooted in human-centred principles, strategic foresight, and ethical digital governance, synthesising current academic and practical contributions.