Motivational Process Mining: A Conceptualization by Adding Self-determination Theory
摘要
Since less attention has been paid to the human side of process mining, this study offers a unique psychological lens of self-determination theory for introducing the concept of “motivational process mining”. We explore this concept based on a concept analysis approach to call for responsible process mining use from a social sustainability angle. In line with self-determination theory, we conceptualize how work behavior monitoring could affect the fulfillment or deprivation of employees’ basic psychological needs (i.e., need for autonomy, relatedness, and competence). Expected outcomes (e.g., performance, well-being) of work behavior monitoring are also considered. We propose a conceptual model and derive propositions for future research.