Since less attention has been paid to the human side of process mining, this study offers a unique psychological lens of self-determination theory for introducing the concept of “motivational process mining”. We explore this concept based on a concept analysis approach to call for responsible process mining use from a social sustainability angle. In line with self-determination theory, we conceptualize how work behavior monitoring could affect the fulfillment or deprivation of employees’ basic psychological needs (i.e., need for autonomy, relatedness, and competence). Expected outcomes (e.g., performance, well-being) of work behavior monitoring are also considered. We propose a conceptual model and derive propositions for future research.

错误:搜索内容不能为空,请输入英文关键词
错误:关键词超出字数限制,请精简
高级检索

Motivational Process Mining: A Conceptualization by Adding Self-determination Theory

  • Amy Van Looy,
  • Peter Vlerick

摘要

Since less attention has been paid to the human side of process mining, this study offers a unique psychological lens of self-determination theory for introducing the concept of “motivational process mining”. We explore this concept based on a concept analysis approach to call for responsible process mining use from a social sustainability angle. In line with self-determination theory, we conceptualize how work behavior monitoring could affect the fulfillment or deprivation of employees’ basic psychological needs (i.e., need for autonomy, relatedness, and competence). Expected outcomes (e.g., performance, well-being) of work behavior monitoring are also considered. We propose a conceptual model and derive propositions for future research.