Improving the Practice of Acquiring Knowledge in the Field of BPM – A Pedagogical Framework
摘要
Business Process Management (BPM) is an integral part of every company's operations, regardless of the industry and the adopted business model. Supported by IT systems, it enables the design, implementation and enables their continuous improvement. BPM has been part of the teaching programs at technical universities for many years. The educational program offered to students is evolving towards a dynamic way of conducting classes. The rapid development of information technology contributes to the use of innovative teaching tools. The acquisition of knowledge in the field of BPM is based on existing competences and abilities. It is available through performed tasks and operations. It is also one of the basic goals of engineering education. The aim of the proposed article is to develop a pedagogical framework. Frameworks were developed on the basis of our own experience, taking into account the LSPPDM (Learn, See, Practice, Prove, Do, Maintain) framework for skills training used in the field of BPM. The results showed that the pedagogical framework and innovative teaching tools support educators in achieving educational goals. The proposed and tested teaching framework is effective in engaging students in independent and group learning, through active and mutual learning.