Why Can't We Feel You Now? Examining Employee Connectedness in a Connected World
摘要
This study aims to address these gaps in the literature. This exploratory research investigates the prevalence of workplace isolation and employee disconnectedness in academic libraries and identifies the underlying causes. Furthermore, it explores the interventions or strategies that library management can adopt to address these issues. This study employed a cross-sectional survey design to obtain data from a sample of library personnel in two academic libraries using an online questionnaire. The questionnaire includes demographic questions and validated scales of workplace isolation and employee disconnectedness. The questionnaire also includes open-ended questions that allow the respondents to describe their experiences of isolation and disconnectedness and their preferred strategies and interventions on how library management would address these workplace issues to reduce their feelings of isolation and disconnection. Descriptive statistics and Spearman's Rho were employed for data analysis.